Privacy Policy

EFFECTIVE DATE: October 30, 2023

Biteline, Inc. d/b/a MedTeams.io (“we”, “us” or “our”) values your privacy.  In this Privacy Policy (“Policy”), we describe how we collect, use, and disclose personal information that we obtain about visitors to our website at www.medteams.io (the “Site”) and users of the services available through our Site, including applications for shift scheduling and any mobile applications (collectively, the “Services”), and how we use and disclose that personal information.  

By visiting the Site, or using any of our Services, you agree that your personal information will be handled as described in this Policy. Your use of our Site or Services, and any dispute over privacy, is subject to this Policy and the Terms of Use, including its applicable limitations on damages and provisions on the resolution of disputes.

The Information We Collect About You

We collect personal information about you directly from you and from third parties, as well as automatically through your use of our Site or Services. 

Information We Collect Directly From You. You may browse certain areas of the Site without registering with us or providing us personal information. If you register for our Services, then you must provide your name, address, email address, phone number and dental certification or license number. In addition, the Services allow you or your employer to post information about your position, employer, place of work, members of your teams, and your shifts.

In addition, if you are providing personal information for third parties in connection with using our Services, you are responsible for ensuring that you have all required permissions and consents to provide such personal information to us for use in connection with the Services and that our use of such personal information to provide the Services does not violate any applicable law, rule, regulation, or order.

Information We Collect Automatically. We may automatically collect the following information about your use of our Site or Services through cookies and other technologies: your domain name; your browser type and operating system; web pages you view; links you click; your IP address; the length of time you visit our Site or use our Services; and the referring URL, or the webpage that led you to our Site.  We may combine this information with  personal information that we have collected about you, including, where applicable, your name and other personal information. Please see the “Our Use of Cookies and Other Tracking Mechanisms” section below for more information. 

How We Use Your Information

We use your information, including personal information, for the following purposes:

1. Provide Our Site and Services. We use your personal information to communicate with you about your use of our Site and Services, respond to your inquiries, and provide customer service.
2. Provide Personalized Services. We use your personal information to tailor the content and information that we may send or display to you, to offer location customization, personalized help and instructions, and to otherwise personalize your experiences while using the Site and Services.
3. Improve and Develop Our Services. We use your personal information to: (a) ensure our Site and Services are working as intended; (b) operate our business; (c) better understand how users access and use our Site and Services, both on an aggregated and individualized basis, (d) develop, maintain, protect and improve our Services, and (e) perform research and analytics, including to analyze and report on usage and performance of our Site and Services.
4. Marketing and Promotions. We use your personal information for marketing and promotional purposes. For example, we may use your personal information, such as your email address, to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you or direct targeted advertising to you.
5. We may use your personal information to: (a) detect, investigate, and prevent activities on our Site that may violate our Terms of Service, could be fraudulent, violate copyright or other rules, or that may be otherwise illegal, (b) comply with legal requirements, (c) defend or exercise legal claims, (d) respond to law enforcement or governmental investigations or requests, and (e) protect our rights and the rights and safety of our users and others.

How We Share Your Information

We may share your information, including personal information, as follows:

Consent. Where you have provided consent, we share your information, including personal information, as described at the time of consent.

Promotional Partners. We may share your personal information with third parties to market their

products and services to you. If required by law, we will allow you to opt-out of such sharing.

Other Users/Public.  The Services may allow you to post your profile and schedule. Subject to your settings, it can also be visible to others on or off of our Services, including your employer, managers and co-employers and the public at large.

Affiliates. We may disclose the personal information we collect from you to our affiliates or subsidiaries solely for the purpose of providing Services to you; however, if we do so, their use and disclosure of your personal information will be maintained by such affiliates and subsidiaries in accordance with this Policy.

Service Providers. We may disclose the information we collect from you to third party vendors, service providers, contractors, or agents who perform functions on our behalf.

Business Transfers. If we are acquired by or merged with another company or entity, if substantially all of our assets are transferred to another company or entity, or transferred as part of a bankruptcy proceeding, or are in negotiations for any of these types of transactions, we may transfer the information we have collected from you to the other company or entity.

In Response to Legal Process. We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a subpoena.

To Protect Us and Others. We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Policy, or as evidence in litigation in which we are involved.

Aggregate and De-Identified Information. We may share aggregate or de-identified information about users and their use of the Services with third parties and publicly for marketing, advertising, research or similar purposes. 

Please note that any third party with whom we share your personal information will provide the same or equal protection of personal information as provided in this Policy.

Our Use of Cookies and Other Tracking Mechanisms

We use cookies and other tracking mechanisms, such as web beacons, to track information about your use of our Site and Services. We may combine this information with other personal information we collect from you (and our third party service providers may do so on our behalf).

Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies), but such disabling will impair use of the Site and Services.

Cookies.  Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Site and Services. There are two types of cookies: session and persistent cookies.

1. Session Cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Site. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our Site.

Persistent Cookies. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity.

Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will not be able to browse certain areas of the Site or use the Services.

Third Party Analytics

We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site and our Services. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance and user experiences. These entities may use cookies and other tracking technologies to perform their services. We do not share your personal information with these third parties.  To opt-out of Google Analytics and find out more about their privacy practices, see https://tools.google.com/dlpage/gaoptout.

Third-Party Links

Our Site and Services may contain links to third-party websites.  Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites.

Security of My Personal Information

We have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no data security measures can guarantee 100% security.

You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

What Rights Do I Have Regarding My Personal Information

You may request access, a copy, modification  or deletion of personal information that you have submitted to us by contacting us at support@medteams.io. We will use reasonable efforts to accommodate such requests to the extent required by law, provided that we may be required to retain personal information to comply with legal obligations, accounting requirements, or for other business purposes. We may request additional information to verify the identity of the requesting party before responding to a request.  Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Site for a period of time.

What Choices Do I Have Regarding Use of My Personal Information for Marketing?

We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the e-mail. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you e-mails about your account or any Services you have requested or received from us.

Location of Personal Information

Our Site and Services are offered from the United States.  We store any personal information we collect in the United States.   If you access the Services or Site from outside the United States, you agree to the transfer of your information to the United States, which may have less protections for your personal information than your jurisdiction of residence.

Children Under 13

Our Site and Services are not designed for children under 13.  If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.

Contact Us

If you have questions about the privacy aspects of our Site or Services or would like to make a complaint, please contact us at support@medteams.io.

Changes to this Policy

This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on the Site. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site or if you have an account with us, providing notice to the email address in your account (for this reason you should make sure to update your account information promptly if it changes).

UNITED STATES REGIONAL PRIVACY NOTICE

This United States Regional Privacy Notice supplements the Policy and contains the disclosures required under the California Consumer Privacy Act, the Colorado Privacy Act, the Connecticut Act Concerning Personal Data Privacy and Online Monitoring, the Utah Consumer Privacy Act, and the Virginia Consumer Data Protection Act (collectively, the “U.S. Privacy Laws”). While we may not be subject to these U.S. Privacy Laws, we will endeavor to comply with them. The U.S. Privacy Laws require certain disclosures about the categories of personal information we collect and how we use it, the categories of sources from whom we collect personal information, and the third parties with whom we share it.

Depending on where you live and subject to certain exceptions, you may have some or all of the following rights to request to:

1. Disclose if we have collected personal information on you;
2. Disclose the categories of personal information that we have collected on you (if any); the categories of sources from which the personal information is collected; the business or commercial purpose for collecting or selling personal information; and the categories of third parties with whom the business shares personal information;
3. Disclose the specific pieces of personal information that we have collected on you (if any);
4. Correct inaccurate personal information we have collected on you;
5. Delete personal information you have provided to us;
6. For California residents only, to limit the use and disclosure or your sensitive personal information. Since we do not use your sensitive personal information other than to provide the Services or for other purposes permitted by the CCPA, we are not required to provide this opt-out; and
7. Not receive discriminatory treatment by the business for the exercise of privacy rights, including an employee’s, applicant’s or independent contractor’s right not to be retaliated against for the exercise of their rights.

We do not offer the right to opt-out of the sale or sharing of your personal information for purposes of targeted advertising (or in California cross-context behavioral advertising) because within the meaning of U.S. Privacy Laws, we do not sell or share your personal information for purposes of targeted advertising. If we share your personal information with promotional partners such that it constitutes a sale under applicable U.S. Privacy Laws, we will offer you the right to opt-out of such sale.

In order to submit a request, we will need to verify your identity. If you have an account with us that is password-protected, we may verify your identity through our existing authentication practices for your account. If you do not have an account with us, and your request concerns “categories” of personal information collected, we can request from you two data points of personal information to verify your identity. If you do not have an account with us, and your request concerns specific personal information, we can request from you at least three data points of personal information as well as a signed declaration with penalty of perjury to verify your identity.

To submit a request to exercise your rights, and as applicable, to appeal a consumer rights action, please send us an email to the following email address:  support@medteams.io.

Please note that following your verified request, we will send you your personal information from the following email address: support@medteams.io. Any response to your request, including any personal information may be sent as an encrypted file.

Please note that once you have submitted a request, we will send you a receipt, acknowledging your request, within 10 days. If, for some reason, you do not receive such a receipt within 10 days of your submitted request, please send us an email to support@medteams.io, as an error may have occurred.

We will process and respond to your request within 45 days after it is received (in some cases, as is allowed under U.S. Privacy Laws, this process may be extended by an additional 45 days).

Please note, that regarding requests under subsections (a), (b), and (c) above, you may only make two requests in a 12-month period, and the information provided need only cover the 12-month period prior to your request.

Under certain U.S. Privacy Laws, you may also have the right to designate an agent to exercise these rights on your behalf.  We may require proof that you have designated the authorized agent to act on your behalf and to verify your identity directly with us.  Please contact us at support@medteams.io for more information if you wish to submit a request through an authorized agent.

If you have additional questions about this United States Regional Privacy Notice or how to exercise your rights under applicable U.S. Privacy Laws, please contact us at support@medteams.io.

Notice of Information We Plan to Collect

This serves as notice of the categories of personal information that we plan to collect through the Site and Services and the commercial purposes for which the information will be collected. Please note that all of the categories of personal information we plan to collect about you (as detailed below) come from the following categories of sources:

1. You, including through your use of our services
2. Automatically collected from you
3. Our affiliate companies
4. Third parties

In particular, we plan to collect the following categories of personal information: